Effective Date: 9/7/2024

1. Introduction

At Byte Crafters, we strive to provide high-quality programming courses and services. This Refund Policy outlines the conditions under which refunds may be issued for our courses and services.

2. Course Enrollment

  • Refund Eligibility: Refunds for course enrollments are available within 14 days of purchase if you have not accessed the course materials. After this period, refunds will not be issued.
  • Requesting a Refund: To request a refund, please contact us at info@bytecrafters.site with your order number and the reason for your request. We will review your request and process it accordingly.

3. Subscription Plans

  • Cancellation and Refunds: If you are subscribed to a monthly or annual plan and wish to cancel, you may do so at any time. Refunds will be issued on a prorated basis for the unused portion of the subscription period.
  • Requesting a Refund: To cancel your subscription and request a refund, please contact us at info@bytecrafters.site. Provide your account details and reason for cancellation.

4. Technical Issues

  • Course Access Issues: If you encounter technical issues preventing access to course materials, please contact us immediately. We will work to resolve the issue and, if necessary, provide a refund or course credit.

5. Non-Refundable Items

  • Digital Products: Fees for digital products, such as downloadable materials or eBooks, are non-refundable once the product has been accessed or downloaded.
  • Event Fees: Fees for webinars, workshops, or other events are non-refundable once the event has occurred.

6. Refund Processing

  • Timeframe: Refunds are processed within 7-10 business days from the date of approval. The refunded amount will be credited to the original payment method.
  • Communication: We will notify you via email once your refund has been processed.

7. Changes to the Refund Policy

We reserve the right to modify this Refund Policy at any time. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically.

8. Contact Us

If you have any questions or need assistance regarding refunds, please contact us at:

  • Email: info@bytecrafters.site
  • Phone: +1 516 820 0371
  • Address: 212 N. 2ND STREET, STE 100, RICHMOND, KY 40475

Thank you for choosing Byte Crafters.